Email readings will be delivered within 7 days of receipt of the pre-appointment discovery form, which will be sent via email or as a downloadable link after you purchase. This will be an audio file or video.
I do not provide readings or advice on pregnancies, fertility, legal matters, or health.
My readings are focused on you, and do not involve reading or providing information about other people.
For Google Meet/Zoom 1:1 appointments canceled within 24 hours of the scheduled time, a cancellation fee equal to 100% of the appointment cost will be applied. However, full refunds (excluding any transaction/processing fees) or the option to reschedule are available for cancellations made outside of this 24-hour window.
For emailed services, no refunds are provided once the pre-appointment discovery form is received, but a 100% refund is available if the form has not been received ((excluding any transaction/processing fees),
My readings do not predict the future or provide legal, financial, medical, psychological, or psychiatric advice. Clients should not rely on readings to make decisions affecting their well-being and should seek advice from licensed professionals in relevant fields. Bosstan Charles cannot be held responsible for any decisions the client makes based on a service.
WEBSITE TERMS AND CONDITIONS OF USE
1. Introduction
(a) Welcome to Bosstan Charles (Website). This Website offers various services, including general counseling, coaching, astrology, and tarot readings (Services).
(b) The Website is operated by Bosstan Charles (ABN 76 396 968 336). Your access to and use of the Website, along with any associated Products or Services, are subject to the following terms and conditions (Terms). By using, browsing, or reading the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, please cease using the Website or any of its Services immediately.
(c) Bosstan Charles reserves the right to review and modify these Terms at its sole discretion. When changes are made, reasonable efforts will be made to notify you. The updated Terms take effect immediately upon publication. We recommend that you retain a copy of these Terms for your records.
2. Acceptance of the Terms
By continuing to use this Website, you agree to abide by these Terms. You may also accept these Terms by explicitly clicking to accept or agree to them when prompted by Bosstan Charles.
3. Registration to Use the Services
(a) To access our Services, you must register for an account on the Website (Account).
(b) During the registration process and continued use of our Services, you may be required to provide accurate and up-to-date personal information, including but not limited to:
(i) Email address
(ii) Preferred username
(iii) Mailing address
(iv) Telephone number
(v) Password
(vi) Time, date, and location of birth
(c) You warrant that the information you provide during registration is accurate, correct, and current.
(d) Upon completing the registration process, you become a registered member of the Website (Member) and agree to be bound by these Terms.
(e) You may not use the Services or accept these Terms if:
(i) You are not legally capable of forming a binding contract with Bosstan Charles.
(ii) You are prohibited from receiving the Services under the laws of Australia or any other relevant jurisdiction.
4. Member Responsibilities
(a) As a Member, you must adhere to the following:
(i) Use the Services only for lawful purposes in compliance with these Terms and applicable laws.
(ii) Safeguard the confidentiality of your password and email address. Sharing your password may lead to immediate account cancellation.
(iii) Report any unauthorized use of your password or email address promptly to Bosstan Charles.
(iv) Use the Website solely for personal, non-commercial purposes unless endorsed or approved by Bosstan Charles.
(v) Refrain from engaging in any illegal or unauthorized activities, including collecting email addresses of Members for unsolicited emails or unauthorized framing or linking to the Website.
(vi) Acknowledge that commercial advertisements, affiliate links, and other solicitations may be removed from the Website without notice and could result in termination of Services. Bosstan Charles may take legal action against any illegal or unauthorized Website use.
(vii) Recognize that automated use of the Website or its Services is prohibited.
5. Payment
(a) Payment for the Services (Services Fee) can be made using:
(i) Credit Card Payment (Credit Card)
(b) All payments are processed using Square or Stripe. By using the Website or making payments, you confirm that you have read, understood, and agreed to Square's terms and conditions and Stripes terms and conditions, available on their respective websites.
(c) If a Services Fee payment request is returned or denied by your financial institution or remains unpaid for any other reason, you are responsible for any associated costs, including banking fees and charges.
(d) Bosstan Charles retains the right to modify the Services Fee at any time.
6. Refund Policy
Bosstan Charles will provide a refund of the Services Fee only if:
(i) We are unable to continue providing the Services, or
(ii) It is reasonable, at the sole discretion of Bosstan Charles, to do so under the circumstances.
(iii) Refunds will be less the transaction fee that is taken by Stripe or Square.
(iiii) For emailed tarot/intuitive reading services, no refunds are provided once the pre-appointment discovery form is received, but a 100% refund is available if the form has not been received.
Cancellation
For Google Meet/Zoom 1:1 appointments canceled within 24 hours of the scheduled time, a cancellation fee equal to 100% of the appointment cost will be applied. However, full refunds (excluding any transaction/processing fees) or the option to reschedule are available for cancellations made outside of this 24-hour window.
7. Copyright and Intellectual Property
(a) The Website, Services, and associated products are protected by copyright under Australian laws and international treaties. All rights, including copyright, in the Services and compilation of the Website (including text, graphics, logos, button icons, video images, audio clips, Website code, scripts, design elements, and interactive features), are owned or controlled by Bosstan Charles or its contributors.
(b) All trademarks, service marks, and trade names are owned, registered, or licensed by Bosstan Charles. While you are a Member, you are granted a worldwide, non-exclusive, royalty-free, revocable license to:
(i) Use the Website in accordance with these Terms.
(ii) Store Website content in your device's cache memory.
(iii) Print Website pages for personal, non-commercial use.
(c) Bosstan Charles does not grant any other rights related to the Website or Services. All other rights are expressly reserved.
(d) Without prior written permission from Bosstan Charles and any other relevant rights owners, you may not:
(i) Broadcast, republish, upload to a third party, transmit, post, distribute, display publicly, adapt, or modify the Services or third-party Services for any purpose, unless permitted by these Terms. This prohibition does not apply to materials on the Website that are freely available for re-use or are in the public domain.
8. Privacy
Bosstan Charles values your privacy. Any information collected through your use of the Website and Services is subject to our Privacy Policy, available on the Website.
9. General Disclaimer
(a) These Terms do not limit or exclude any guarantees, warranties, representations, or conditions implied or imposed by law, including the Australian Consumer Law.
(b) Subject to applicable law:
(i) All terms, guarantees, warranties, representations, or conditions not expressly stated in these Terms are excluded.
(ii) Bosstan Charles is not liable for any special, indirect, or consequential loss or damage, including loss of profit, opportunity, or goodwill, arising out of or in connection with the Services or these Terms. This limitation does not apply to losses reasonably foreseeable as a result of Bosstan Charles failing to meet an applicable Consumer Guarantee.
(c) Your use of the Website and Services is at your own risk. All content is provided "as is" and "as available" without warranty or condition of any kind. Neither Bosstan Charles nor its affiliates, directors, officers, employees, agents, contributors, or licensors make any express or implied representations or warranties regarding the Services or any products or Services referred to on the Website. This includes any loss or damage resulting from:
(i) Failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, or other harmful component.
(ii) Accuracy, suitability, or currency of any information on the Website or its related products (including third-party material and advertisements).
(iii) Costs incurred as a result of using the Website, Services, or Bosstan Charles products.
(iv) Services or operations concerning links provided for convenience.
10. Limitation of Liability
(a) Bosstan Charles's total liability, however arising, will not exceed the resupply of the Services to you.
(b) You understand and agree that Bosstan Charles, its affiliates, employees, agents, contributors, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including loss of profit, goodwill, or business reputation, incurred by you under any theory of liability.
11. Termination of Contract
(a) These Terms remain in force until terminated as outlined below.
(b) You may terminate these Terms by:
(i) Providing Bosstan Charles with written notice of your intention to terminate.
(ii) Closing your accounts for all services you use if Bosstan Charles offers this option.
Please send your notice via the 'Contact Us' link on our homepage.
(c) Bosstan Charles may terminate these Terms with you if:
(i) You breach any provision of these Terms.
(ii) Required by law.
(iii) Providing the Services to you is no longer commercially viable, at Bosstan Charles's discretion.
(d) Bosstan Charles reserves the right to discontinue or cancel your membership at any time and may suspend or deny your access to the Website or Services without notice if you breach these Terms or any applicable law or if your conduct affects Bosstan Charles's reputation or violates the rights of another party.
12. Indemnity
(a) You agree to indemnify Bosstan Charles, its affiliates, employees, agents, contributors, third-party content providers, and licensors against:
(i) Claims, demands, liabilities, costs, expenses, loss, and damage (including legal fees) arising from your content.
(ii) Direct or indirect consequences of your Website access or use.
(iii) Breach of these Terms.
13. Dispute Resolution
(a) Compulsory:
If a dispute arises regarding these Terms, neither party may commence any Tribunal or Court proceedings unless the following clauses are followed (except for urgent interlocutory relief).
(b) Notice:
A party claiming a dispute under these Terms must provide written notice to the other party, describing the nature of the dispute, desired outcome, and necessary action for resolution.
(c) Resolution:
Upon receiving the notice, the parties must:
(i) Endeavor to resolve the dispute in good faith through negotiation or mutually agreed means within 21 days.
(ii) If the dispute remains unresolved after 21 days, agree on a mediator or request the Australian Mediation Association's President to appoint one.
(iii) Share equally in the mediator's fees, venue costs, and their own mediation-associated expenses.
(iv) Conduct mediation in Sydney, Australia.
(d) Confidentiality:
All negotiation communications are confidential, treated as "without prejudice" under applicable evidence laws.
(e) Termination of Mediation:
If 30 days pass without dispute resolution, either party may ask the mediator to terminate mediation.
14. Venue and Jurisdiction
For any dispute related to the Website, the exclusive venue for resolution shall be the courts of New South Wales, Australia.
15. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any dispute or claim arising from these Terms shall be governed, interpreted, and construed in accordance with these laws.
16. Independent Legal Advice
Both parties confirm that these Terms are fair, reasonable, and that they have had the opportunity to seek independent legal advice. These Terms do not violate public policy regarding inequality, bargaining power, or general restraint of trade.
17. Severance
If a court finds any part of these Terms void or unenforceable, that part shall be severed, and the remaining Terms shall remain in force.
Bosstan Charles
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